Welcome to our new site! If you have placed an order with us on or after Feb 14, 2025, please click 'forgot password' to access your account. For all customers who placed an order prior, please create a new account.

Please complete the form below as completely as possible. You will be contacted by an DTF Pro™ Technician within one business day. You will receive an email confirmation of the ticket submission. If you have trouble logging a ticket, or do not receive a confirmation, you may also email support@dtfpro.com and include the required information below.

Support is provided free of charge to DTF Pro™ users for warranty related hardware issues or questions.

For non warranty or enhanced software support or training, please pre-purchase support time by clicking HERE and a support rep will reach out to you within 1 business day to setup a time slot with you.

Need help setting up your DTF Pro™ Printer and/or not the type to read instructions and require a personal walkthrough? Service includes initial set up, driver and software installation, remote PC control and step by step instruction to get you up and running. Please pre-purchase support time by clicking HERE and a support rep will reach out to you within 1 business day to setup a time slot with you.